royalbet Privacy Policy

royalbet is an online entertainment platform operated for players based in the Philippines, offering mobile sports betting, casino-style games, and fish game arcade experiences. This Privacy Policy applies to all personal data collected through the royalbet website at royalbet.network and any related mobile services. We act as the data controller for the personal information you provide when you register, deposit, play, or contact our support team. Our platform is designed exclusively for Filipino players aged 21 and above, and all data practices described here are tailored to that audience. If you have any questions about how your data is handled, you can reach us at the support email address listed in the footer of this page.

When you create a royalbet account, we collect the personal details you provide during registration, including your full name, date of birth, email address, mobile number, and preferred payment method details. We also collect information generated by your use of the platform, such as login timestamps, device type, browser information, IP address, betting history, game session data, and transaction records. If you contact our support team, we retain records of that correspondence to help resolve your query and improve our service. We may collect additional verification documents — such as a government-issued ID — when required to confirm your identity in line with Philippine regulations. We do not collect sensitive personal data such as biometric information, health records, or political opinions, and we do not knowingly collect data from anyone under the age of 21.

The personal data we collect is used primarily to operate and maintain your royalbet account, process deposits and withdrawals in Philippine pesos, and deliver the gaming and betting services you have requested. We use your contact details to send you important account notifications, security alerts, and responses to support enquiries — we do not send unsolicited marketing messages without your explicit consent. Your activity data helps us detect and prevent fraud, money laundering, and other prohibited conduct in accordance with our Terms and Conditions. We also use aggregated, anonymised data to analyse platform performance, improve user experience, and develop new features for Filipino players. Where required by Philippine law or regulatory authorities, we may use your data to fulfil legal obligations, including identity verification and transaction reporting.

We do not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud hosting providers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. In cases where Philippine law enforcement or regulatory bodies present a lawful request, we are required to disclose relevant account information and will do so without prior notice to the account holder. If royalbet undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any material change to how your data is handled. All third-party partners we work with are required to maintain data security standards consistent with this Privacy Policy.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis. We retain your account data for as long as your account remains active and for a period thereafter as required by applicable Philippine regulations and our internal compliance obligations. When data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked to you. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.

As a registered member of royalbet, you have the right to request access to the personal data we hold about you, and to receive a copy of that data in a commonly used format. You may also request that we correct any inaccurate or incomplete information associated with your account, and we will action such requests promptly. If you wish to have your personal data deleted, you can submit a request to our support team; we will process your request subject to any legal retention obligations that may apply. You have the right to object to or restrict certain types of data processing, including direct marketing, and to withdraw any consent you have previously given at any time. To exercise any of these rights, please contact us using the support email address shown in the footer — we aim to respond to all data rights requests within 15 business days.

royalbet uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how Filipino players interact with our site. Essential cookies are required for core functionality such as maintaining your login session and processing transactions securely, and these cannot be disabled without affecting your ability to use the platform. We also use analytics cookies to understand aggregate usage patterns and improve the overall experience — these do not identify you personally. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit some features of the platform. We do not use third-party advertising cookies or share cookie data with external advertising networks.

We may update this Privacy Policy from time to time to reflect changes in our services, applicable Philippine regulations, or best practices in data protection. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered members through the platform or by email. Your continued use of royalbet after any changes have been published constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you are always aware of how your data is being handled. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform.